Privacy Policy
Last Updated: 13 June 2025
Jireh Design & Trading ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Phone number
Email address
Property or project details
Enquiry or quotation information
Information provided through contact forms, WhatsApp, or other communication channels
We may also automatically collect certain technical information when you visit our website, such as:
IP address
Browser type and device information
Pages visited
Date and time of visits
Website usage information
2. How We Use Your Information
We may use your personal information to:
Respond to enquiries and requests
Provide quotations and product information
Arrange site visits, measurements, deliveries, or installation services
Process and manage orders
Communicate with you regarding our products and services
Improve our website, products, and customer experience
Send promotional or marketing information where permitted by law
Comply with applicable legal and regulatory requirements
3. Disclosure of Personal Information
We may disclose your personal information to third parties where reasonably necessary to provide our services. These parties may include:
Flooring suppliers and manufacturers
Installation contractors
Delivery and logistics providers
Website, hosting, analytics, and technology service providers
Professional advisers or service providers
Government authorities or law-enforcement agencies where required by law
We do not sell or rent your personal information to third parties.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and improve our services.
You may adjust your browser settings to refuse or delete cookies. However, some website features may not function properly if cookies are disabled.
5. Third-Party Websites and Services
Our website may contain links to third-party websites or services, including social media platforms, payment services, maps, or messaging platforms.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing them with your personal information.
6. Protection of Personal Data
We take reasonable measures to protect personal information against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, resolve disputes, maintain business records, and comply with applicable legal requirements.
When personal information is no longer required, we will take reasonable steps to dispose of or anonymise it.
8. Accessing and Correcting Your Personal Information
You may request access to or correction of your personal information that we hold, subject to applicable laws and reasonable verification requirements.
If you believe that information we hold about you is inaccurate or incomplete, you may contact us to request a correction.
9. Withdrawal of Consent
Where we rely on your consent to collect, use, or disclose your personal information, you may withdraw your consent by contacting us.
Please note that withdrawing consent may affect our ability to provide certain products or services to you.
10. Marketing Communications
Where permitted by applicable laws, we may contact you with information about our products, promotions, services, or special offers.
You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.
11. Children's Privacy
Our website is not specifically directed at children. We do not knowingly collect personal information from children without appropriate consent.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.
The updated Privacy Policy will be posted on this page with the revised "Last Updated" date.
13. Contact Us
If you have questions about this Privacy Policy, wish to access or correct your personal information, or have any privacy-related concerns, please contact us:
Jireh Design & Trading
Email: hello@jireh.sg
Phone: +65 8995 5144
Website: www.jireh.sg
We will review and respond to your request within a reasonable period.
Jireh Design & Trading
Singapore